Once this app is closed, try restarting or shutting down your Mac, and it should happen without any issues. Click that and then look for the Quit button or the settings icon > Quit. To fix this, check your Mac’s top menu bar, and you should see the tiny app icon. However, some apps or utilities running in the background may not be visible in the Dock even if they are open.ĭepending on the app, these open apps may block you from powering off your Mac. Opened apps appear in your Mac’s Dock and have a small dot below their icon, signifying that app is currently open.

Simply click it and confirm that you’re trying to leave that website. When something like this happens on your Mac, you should see that browser app icon jump in the Dock. Similarly, sites where you fill out forms, enter text and edit something may also show such behavior. And until you attend to their alert, you won’t be able to close that tab, quit that browser, or turn off your computer.įor example, if you’re listening to YouTube Music in any browser like Safari, Chrome, or Firefox and try to turn off your Mac, it will first ask for your confirmation to leave the YouTube Music website. Like the apps we mentioned above, some websites also need confirmation before they can be closed. Once this is done, you should be able to shut down or restart your Mac normally.

Simply click that app icon from the Dock and save the document or confirm that you don’t want to save it. In these cases, when you try to power off your Mac, all open apps will close, but the icon of such an app that is blocking the shut down will jump in the Mac’s Dock, requesting you to give it attention. Your Mac won’t turn off if you have unsaved documents in apps like Pages, Word, etc.

9) Force a shutdown Save your pending work

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